Drink

Gin Gin MuleI love a good craft cocktail bar. I don’t even mind paying a lot for a great cocktail, or waiting awhile for to be made. It’s worth it for the ability to talk to and learn from the bartender, and try something you may not have otherwise thought to try.

Fort Point’s Drink is known to be one of the best cocktail bars in Boston, so naturally Matt and I went as often as we could when we first moved here. We had a great experience with the food, drinks, service the first couple of times.

But the past two times were different. At one point last spring, we were early enough that there was no wait and actually a couple of scattered open bar stools. We were brought to a spot at the bar with one barstool and one standing spot. Normally this wouldn’t be a huge deal, but we had been walking around all day and our legs were pretty tired. Matt politely asked the bartender if we could move one of the stools from another section of the bar. He said no (and not nicely).

I understand the policy overall, but it seemed like they could have been a bit more flexible when they weren’t busy. Despite that, we still did enjoy our drinks and I ordered an absolutely delicious cuban sandwich.

Not letting that one experience deter us completely, we went back a few weeks ago with my friend Katie. After waiting a little bit in line, we were brought to a standing table next to the bar. The waiter came around promptly, and we ordered our first round of drinks.

Corpse Reviver #2

I ordered a Corpse Reviver #2, a cocktail I first discovered at Drink and has been a favorite since.

Gin Gin Mule

Katie ordered a Gin Gin Mule, which she found a little too aggressive on the ginger (and she generally likes a strong ginger flavor in her drinks).

Aviation

Matt ordered an Aviation. I think he had just heard of the drink and didn’t really know what was in it. He liked it, but seemed to like mine better.

Cornbread

We also ordered the Cornbread to snack on, which we all enjoyed.

After that, our waiter told us that three bar seats had opened up. We happily moved to the bar to order our second round. This time, I asked our bartender if she would make me something with gin. I told her that I love corpse revivers and would like to try something new. Then she gave me a weird look and walked away before asking everyone else what they wanted.

When she returned with my drink, she just set it down in front of me without saying anything. I stopped her as she was turning around and asked what she had made (out of curiosity, and so I could order it again if I liked it). She angrily said “just try it first,” and walked away. I liked it – I only wish I knew what it was!

Katie and Matt did a similar thing when she came back and told her the types of drinks that they typically like. Katie asked for something with whiskey and citrus, forgetting to mention that she generally likes bitter over sweet. When the bartender brought over her drink, Katie found it a little too sweet. She apologized to the bartender, and asked if she could just add a grapefruit peel. The bartender snapped at her, but reluctantly obliged.

Despite our frustration, we ordered a couple of more things to snack on.

Doughnuts

First we got the Doughnuts. They were warm and fluffy, and came with a dark chocolate dipping sauce.

French Fries

We also ordered the French Fries with Malt Vinegar Aioli. I loved these as well; they were perfectly crisp on the outside and fluffy on the inside.

I don’t think I will go back to Drink after the attitude I’ve witnessed in some of the bartenders. And that is a shame, because I genuinely enjoy everything else about it.

Have you ever had a bad experience with service that has prevented you from going back to a favorite place?

Drink
348 Congress St
Boston, MA 02210
Drink on Urbanspoon

See my favorite dishes at this restaurant on Tasted Menu

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  • http://twitter.com/Daisy_III IndulgeInspireImbibe

    That is really disheartening. I have always had good experiences here, similar to your first few visits. I haven’t been in recently, though. what a bummer.

  • http://twitter.com/InAndAroundTown In and Around Town

    That is so disappointing! I have only been a few times and had a good experience, but I have heard that the bartenders/space/wait time can get tedious, which is probably why I don’t go if I see a crowd!

  • The Three Bite Rule

    I had a similar experience. I went after work and there was definitely a crowd. I snapped some photos for my blog and they asked what I was doing. I said I loved my drink and might blog about it. After being huffed at and smirked at, I decided not to do a post. Previously the drinks were the only thing memorable.

    • http://www.culinarycolleen.com/ Colleen

      That makes me wonder if it was my picture taking that was making the bartender so angry, or just her general attitude. Either way, it is definitely not acceptable!

  • yummychunklet

    That cornbread looks interesting and delicious.

  • http://twitter.com/SimplyLifeBlog Simply Life

    so sad to hear the service wasn’t that great. the food does look incredible though from your pictures!

  • Joanne (eats well with others)

    Ugh that attitude is so disappointing in a wait staff! They need to learn that the customer comes first!

  • http://twitter.com/beloved_green beloved GREEN

    Those doughnuts with the dipping sauce look divine. The service, not so much so. What a bummer!

  • http://www.sweetlyserendipity.com Taryn Collins

    Such a bummer to hear about the bad experiences! I’ve been 2 or 3 times and it’s always been great, but to hear about two consecutive bad experiences is disappointing. Especially because their food and drinks are so outstanding!

  • http://www.acambridgestory.com Emily

    What a bummer that the service was so gruff. It can really ruin a night out! I bet you could make a killer drink at home too. Customers definitely deserve better!

  • DeliciousDish

    Wow. I can’t believe there was so much attitude. I only went to Drink once and our waiter was nice enough… and made me one of the best drinks I’ve ever had… a bohemian (gin, grapefruit juice, and St-Germain). But I definitely wouldn’t go back if I had your experience.

  • Dara Reppucci

    I work right by Drink and go there quite often – I’ve never found the staff anything but great. But…I usually go on quiet weeknights, so it may be different as I’ve nevery had to wait at all.

  • http://freefoodboston.wordpress.com/ Elizabeth

    I’ve heard such great things about drink. Those donuts look fabulous

  • Pingback: Corpse Reviver #2 - Culinary Colleen Culinary Colleen



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